Published On: Tue, Feb 2nd, 2021

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The author had cause to write to Lidl customer services for clarification of their face covering policy. The following is the excellent message that was received in return.

Dear Mr. Laurie

Our Ref: OMITTED

Re: Face Coverings

Thank you for contacting us.

At Lidl GB our priority remains the health and safety of our customers and colleagues. In line with government guidance our teams will not be asking for proof of exemption for face coverings and customers who state they are exempt will be allowed into our stores.

We have passed your valuable feedback to our Regional Manager to address internally with our colleagues in store.

We hope this helps.

Yours sincerely,
For and on behalf of Lidl Great Britain Limited

NAME OMITTED
Customer Service

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T-shirts to protest compulsory face coverings - click image